Privacy Policy
This Privacy Policy describes how Cronk Companies LLC ("Cronk Companies," "we," "us," or "our") collects, uses, and protects information in connection with our website at cronkcompanies.com and the consulting, software development, and systems integration services we provide (collectively, the "Services").
1. Information We Collect
We collect information in the following ways:
- Information you provide. When you contact us, request a proposal, or engage us for services, we collect information such as your name, email address, phone number, company name, and the details of your project or inquiry.
- Payment information. When you pay an invoice, payments are processed by our third-party payment processors (such as Stripe and Wise). We do not store full payment card numbers on our systems; that information is handled directly by the payment processor.
- Client project data. In the course of delivering Services, we may process data belonging to you or your organization. This data is handled under the terms of our engagement agreement and used only to deliver the Services.
- Automatically collected information. Our website may collect basic technical information such as IP address, browser type, and pages visited, for security and to understand site usage.
2. How We Use Information
- To respond to inquiries and provide proposals and estimates.
- To deliver, maintain, and improve our Services.
- To process payments and send invoices.
- To communicate with you about projects, scheduling, and account matters.
- To comply with legal obligations and enforce our agreements.
3. How We Share Information
We do not sell your personal information. We share information only with:
- Service providers who help us operate our business (for example, payment processors, cloud hosting, and productivity tools), bound by confidentiality obligations.
- Legal and safety recipients when required by law, regulation, legal process, or to protect the rights, property, or safety of Cronk Companies, our clients, or others.
4. Data Security
We use commercially reasonable administrative, technical, and organizational measures to protect information against unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
5. Data Retention
We retain information for as long as necessary to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements. Client project data is retained and disposed of in accordance with the applicable engagement agreement.
6. Your Choices and Rights
Depending on your location, you may have rights to access, correct, or delete personal information we hold about you, or to object to certain processing. To make a request, contact us at justin@cronkcompanies.com.
7. Third-Party Links and Services
Our website and Services may link to or rely on third-party services. Their use of your information is governed by their own privacy policies, and we encourage you to review them.
8. Children's Privacy
Our Services are directed to businesses and are not intended for individuals under 18. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Material changes will be communicated where appropriate.
10. Contact Us
Cronk Companies LLC
Minnesota, USA
Email:
justin@cronkcompanies.com